Pocketan Dember · Carlton VIC

Terms and Conditions

These terms govern Pocketan Dember’s restaurant dining, table bookings, offline poker experiences, poker-seat reservations, poker nights, Texas Hold’em tournaments, card-room facilities, and related in-person services at 18 Eucalyptus Lane, Carlton VIC 3053, Australia. Pocketan Dember is a physical venue, not an online poker service. They apply when you browse, enquire, reserve, register, attend, dine, or participate with us.

Terms and Conditions Please read before booking or attending.

Document guide

Read by visit type

Use this page guide to find the terms most relevant to your plans. It supports, rather than replaces, reading the full document before confirming a restaurant visit, poker seat, or event registration.

Using the venue and website

Acceptance and scope

By using this website, making an enquiry, arranging a reservation, registering for an event, attending the venue, dining, or joining live poker, you agree to follow these terms and applicable venue instructions. These terms apply to Pocketan Dember’s restaurant and physical card-room experience in Carlton VIC. Particular booking confirmations, event information, or session notices may add practical conditions for that visit. Browsing this website helps you plan an in-person visit; it does not create an online poker account or online participation.

Accurate information and eligibility

Please provide accurate, current details when making a table booking, poker-seat reservation, event registration, or enquiry. Where required, follow identification or participation requirements communicated by staff or in relevant event materials. This information can help us manage seating, attendance, safety, and practical communication about your plans. We do not ask visitors to assume requirements that have not been communicated; if something is unclear, ask before attending so your visit can be planned with the right information.

Website information

This website is intended to help visitors plan an in-person visit. Schedules, food and drinks availability, poker table formats, dealer allocation, seating, and venue operations can change. Check the relevant booking, registration, or event details before attending, and allow for staff instructions at the physical venue to guide the live situation. We aim to present useful information clearly, but the details communicated for your particular visit and the safe operation of the venue remain important.

Restaurant dining and table bookings

Table booking requests

Table bookings are requests we manage according to the information supplied and the venue’s available seating. Please provide clear contact and visit details when asked, especially where a group needs coordinated seating. A reservation is a practical way to plan restaurant dining, but it does not guarantee every requested preference or arrangement. Our team may need to work within the room’s available space and the wider operation of this shared restaurant and physical card-room venue.

Food and drinks availability

Menus, ingredients, food and drinks availability, service times, and special requests may vary. If you have a relevant need or preference, communicate it directly when making or confirming your booking so staff can consider it in the context of the visit. We welcome clear planning conversations, while recognising that availability can change and that we cannot promise a particular item, alternative, or arrangement where it is not available.

Arrival and shared dining space

Please arrive with enough time for your booking and treat staff, other guests, dining areas, and shared facilities with care. We may need to adjust arrangements where safety, accessibility, group movement, or venue operations require it. Pocketan Dember brings restaurant hospitality and a physical card room together in one venue; thoughtful arrival and respectful use of shared space help both experiences remain comfortable and welcoming.

Card-room terms

Offline poker, seats, and card-room participation

A physical, in-person poker experience

Poker at Pocketan Dember is played offline at our Carlton venue, with real people, poker tables, dealers, cards, chips, staff, and an in-person card-room community. It is a venue-based experience, not an online poker or online casino service. Participation takes place at the physical table and is subject to live staff direction, the session format, and the practical needs of the room. Please approach each session prepared to listen, ask questions where needed, and participate considerately alongside others.

In person at 18 Eucalyptus Lane, Carlton VIC 3053, Australia.

Poker-seat reservations and seating

Poker-seat reservations and walk-in participation are subject to session format, available seats, arrival status, table balancing, accessibility needs, and staff-led operational decisions. A reservation helps us understand interest in a session, but participation is available only where a suitable seat can be provided. Staff may adjust seating to support a workable live poker table and a respectful experience for everyone present. If you need assistance with your seating or access arrangements, let the team know as early as practical.

Buy-in details and table formats

The relevant poker night, live poker session, high roller session, or Texas Hold’em tournament information will set out applicable buy-in details, table format, start information, and participation instructions. Review those details before reserving or attending so you can decide whether the session suits your plans. High roller is used here as a session type only. Staff can clarify the live session process at the venue, but visitors remain responsible for reading the information relevant to their selected session.

Dealers, chips, and table instructions

Participants must follow dealers’ directions, table-specific instructions, announced rules, and staff requests while using cards, chips, seats, and shared card-room facilities. Chips and cards are venue participation materials and should be handled as directed. These instructions help preserve a respectful, clear, and orderly live poker experience for everyone at the table. This page does not replace house rules or live table guidance; ask a dealer or staff member if you need a rule or instruction clarified.

Poker nights, Texas Hold’em tournaments, and venue changes

Session-specific information

Poker nights, live poker sessions, Texas Hold’em tournaments, and high roller sessions may have their own published session information. This can include the date, start time, table format, buy-in details, seating information, and registration instructions. Treat the tournament schedule and any related session details as an operational reference to check before attending. Each listed session is a physical venue experience, and the information for that session is the clearest guide to preparing for it.

Check before attending

Date: Confirm the relevant session date.
Start time: Review the stated start information.
Table format: Read the format for that session.
Buy-in details: Review participation details in advance.
Seating: Check seating information where supplied.
Registration: Follow any registration instructions.

Changes, postponements, and capacity

Pocketan Dember may need to amend session arrangements, table allocation, format, timing, capacity, staffing, or venue access where operational, safety, legal, accessibility, or unexpected circumstances require it. Where practical, reasonable updates will be communicated through the relevant booking, registration, or direct venue contact channel. These are live-venue considerations involving real tables, staff, dealers, and guest movement, so we do not promise a particular notice period or outcome in circumstances that require change.

Directions on the day

Staff directions and clearly communicated venue instructions apply on the day of an event, particularly where they relate to safe access, table operations, participant flow, dealers, chips, cards, and respectful shared use of the card room. Those directions support a safe and orderly in-person experience rather than remote service conditions. If an instruction is unclear, please ask a staff member or dealer for clarification before proceeding.

Conduct, safety, and responsible participation

Respectful shared spaces

Please treat other guests, players, diners, dealers, staff, and the venue with respect. Harassment, intimidation, disruptive behaviour, unsafe conduct, or interference with another person’s restaurant dining or live poker participation is not acceptable. Pocketan Dember welcomes casual diners, groups, beginners, and experienced players, and staff may intervene where needed to protect a welcoming shared environment. Respectful conversation, clear attention at the table, and care for the room help everyone enjoy the venue.

Venue directions and access

Visitors must follow reasonable staff directions relating to access, seating, queues, food and drinks service, poker tables, cards, chips, dealer instructions, and shared facilities. Access may be limited or ended where necessary for safety, respectful conduct, accessibility, or venue operations. Staff directions are connected to the practical needs of a live shared venue, including safe movement and workable arrangements for diners and card-room participants.

Care for venue materials

Please take reasonable care around restaurant furnishings, card-room equipment, cards, chips, and other shared items. Notify staff promptly if something appears damaged, missing, or unsafe. Reporting an issue early helps the team respond appropriately and supports the collective respect that keeps the venue welcoming for diners, players, dealers, and staff.

Cancellations, privacy, photography, and intellectual property

Changing or cancelling plans

If you need to change or cancel a restaurant table booking, poker-seat reservation, or event registration, use the relevant booking, registration, or direct venue contact channel and provide enough detail for staff to identify the plan. Follow any session-specific instructions supplied during booking or registration as well. For a page-specific question about an existing plan, you can email Pocketan Dember about a booking or registration. We do not set automatic outcomes or deadlines in these general terms.

Privacy and communications

Personal information supplied through the website, an enquiry, booking, reservation, or registration is handled in line with Pocketan Dember’s Privacy Policy. Please review that policy for details about collection, use, and contact options. This terms page does not repeat the full privacy policy or make additional claims about data retention, security methods, consent mechanics, or communications practices beyond the information published there.

Photography and shared experiences

Please respect the privacy and comfort of others when taking photographs or recording in restaurant dining areas, at poker tables, during poker nights, or around dealers and staff. Consider the concentration and privacy of people taking part in a live session, and follow any staff direction about photography or recording. Pocketan Dember does not use this term to claim routine photography of visitors or ownership of guest-created content; the focus is on considerate, consent-aware shared experiences.

Website content and links

Website text, imagery, branding, and other content on pocketandember.com are provided to help visitors plan a visit to Pocketan Dember. They should not be copied, reused, or presented as your own without permission. External links, where supplied, lead to third-party destinations and are governed by their own terms; where applicable, those links may open in a new tab. This practical notice does not replace the terms that apply to those third-party destinations.

Updates, governing context, and terms enquiries

Updates to these terms

Pocketan Dember may update these Terms and Conditions to reflect changes to the venue, restaurant dining, card-room operations, poker nights, Texas Hold’em tournaments, booking practices, or applicable requirements. Please review the current terms before making plans or attending. This is a clear request to check the document that applies to your visit, not a statement of a version number, effective date, update notification channel, or retrospective rule.